SpyTrack GPS – Privacy Policy

SpyTrack GPS is committed to protecting your privacy. This Privacy Policy explains how our practices work regarding the collection, use, disclosure, and protection of information that is collected through our mobile app and our website (collectively, our "Service"), as well as the choices you make regarding the collection and use of information.

1. Information We Collect:

We collect user information, including account details (name, phone number, email address), vehicle details, and precise GPS location data gathered from tracked devices and our mobile app. We may also collect sensory and motion data from your device to detect driving events.

2. How We Use Your Data:

Location data and personal information are used exclusively to provide real-time tracking, route replay, speed alerts, and customer support for vehicle security. We use this information to operate, maintain, and provide the features and functionality of the Service and to communicate directly with you.

3. Data Sharing & Third Parties:

We do not sell, rent, or trade your personal or location data to third parties. Data is stored securely and only accessed for technical support or service delivery. We will not disclose personal information to third parties unless required to do so by law.

4. Data Retention & Deletion:

We will retain your information for as long as your account is active or as needed to provide you services. Users may request full account or location data deletion by contacting our support team at info@spytrack.com.bd or +8801615-444458.

5. App Permissions & Device Access:

Our mobile app requires specific permissions to function correctly, including Location (Foreground and Background) to show your position relative to your vehicles, and Notifications to deliver real-time security and speed alerts.

6. Data Security & Encryption:

We prioritize your data security. All personal information and location data transmitted between our app, your GPS trackers, and our servers are encrypted in transit using industry-standard secure protocols (HTTPS/SSL). We use commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information.

7. Third-Party Services:

We use trusted third-party services such as Google Maps for location visualization and cloud providers for secure hosting. These providers are bound by strict data processing agreements and their own privacy policies.

8. Children's Privacy:

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take immediate steps to delete it.

9. Changes To Our Privacy Policy:

SpyTrack GPS may modify or update this Privacy Policy from time to time, so you should review this page periodically. When we change the policy in a material manner, we will let you know and update the 'Effective Date' at the top of this page.